For My Wow Memories
Effective Date: August 15, 2021
Last Modified: March 8, 2022
We collect information about browsers and devices you use to access My Wow Memories services, which helps us troubleshoot and make improvements to our services.
The information we collect includes the following:
We collect this information when a service on your device contacts our servers - for example when you install a My Wow Memories app on your mobile device.
Firebase Crash Reporting (Google Inc.) - Firebase Crash Reporting is a monitoring service provided by Google, Inc.
This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance, and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
We may request specific permissions through the use of prompts while you use My Wow Memories. These permissions allow the app’s features to work as intended and to improve your experience as you use the app. Permissions we request include:
Contacts - Access to your contacts will allow you to quickly and easily invite others to your events. You can also enter each invitee’s information manually.
Camera - My wow Memories will need access to your device's camera features and will only require this if you use the camera built into the app. You can choose to use your normal device’s camera instead.
Media library - Access to your photo library allows you to share only the photos and videos that are part of the events you are participating in. While we will need access to all of your library, My Wow Memories is an event-based service that will only access the photos that are taken during the period when the event is active. My Wow Memories will not access any photos in your device photo library that are not part of the event you participate in.
Network Permission - Network permission will help with faster sharing of your photos and videos via Wi-Fi with other group members that are in the same Wi-fi network as you.
Notification and Alerts - We may need to send you notifications about your events and when your friends share their photos and videos with you. We may also periodically remind you to use the app for special holidays, etc., and if there is specific information regarding your account that you will need to know.
When you create a My Wow Memories Account, you provide us with personal information that includes your name and, when not using social sign-on, an email address, name, mobile number, and a password.
For example, if you use Apple sign-on, you authorize My Wow Memories to create an account that is identified with your Apple credentials and, in this case, you do not need to create a new password since you will authenticate yourself using your Apple credentials.
Even if you aren’t signed in to a My Wow Memories Account, you might choose to provide us with information — like an email address to receive updates about our services from the official website.
It is mandatory for you to provide your personal data for the purposes of customer support, improving our products and services. If you do not provide personal data, you will not be able to enjoy the app’s services and features.
When you visit a website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to.
Controlling your personal data - Deletion: Should you wish to delete your account and all stored data from the My Wow Memories app, you will need to initiate this within the My Wow Memories mobile app via the “Delete My Account and Data” options in the "Settings" menu. All of your stored personal data including email, username, profile pic, and phone number, will be deleted permanently and will no longer be available on mywowmemories.com and My Wow Memories mobile app for iOS.
We may share or disclose your personal data to the following categories of recipients:
We will not disclose your personal data for reasons other than those stated above, unless such disclosure is necessary to fulfill a legal obligation or if we have your consent.
We collect information about your activity when using our services. We process this information to provide you with service, maintain a reliable quality of service, and provide you with improved services.
Activity that we collect may include
We do not sell any information that we collect about you or your activity.
When we track anonymously, we use methods so that any tracking is not identified with you and is aggregated and processed in an anonymous manner.
Communicate with you
We use the information we collect, like your email address, to interact with you directly. For example, we may send you notifications about product updates, including new features, video tutorials, newsletters, and periodic tips to help you get the most out of the services. And if you contact My Wow Memories, we’ll keep a record of your request in order to help solve any issues you might be facing.
Provide, maintain, and improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which features are most commonly used so that we can improve the manner in which you are able to access and use those features for a better user experience.
When you have issues or problems using our services, and you ask us to help troubleshoot those issues you report, we will analyze crash reports and usage characteristics of your account to help provide you with the best support.
The Services may offer social sharing features and other integrated tools, which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
We may use various third-party services or integrate with or enable access to third-party tools to help us better understand how users may use our apps and provide on-demand feedback or security and or verification of our users. These help us to continuously improve our app. End users that register, install, or access any third-party tools may be required to accept privacy notices provided by those third parties. Please review those notices carefully, as My Wow Memories does not control and cannot be responsible for these providers’ privacy or information security practices.